Exchange 2000
Interactive Instructor Based Video Training Courses

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5 Levels - including the following lessons: • Install Exchange Server • Diagnose and resolve failed installations • Upgrade or migrate to Exchange 2000 Server from Exchange Server 5.5 • Diagnose and resolve problems involving the upgrade process • Manage coexistence with Exchange Server 5.5 • Diagnose and resolve Exchange 2000 AD connector problems • Perform client deployments • Configure server objects for messaging and collaboration to support the assigned server role • Create and manage administrative groups • Configure separate Exchange 2000 Server resources for high-volume access • Diagnose and resolve Exchange 2000 Server availability and performance problems • Configure Exchange 2000 Server for high security • Create, configure, and manage a public folder solution • Configure a user object for messaging • Manage user and information stores • Diagnose and resolve problems that involve user and information store placement • Create and manage address lists • Diagnose and resolve Recipient Update Service problems • Manage and troubleshoot messaging connectivity • Manage messaging queues for multiple protocols • Monitor link status • Configure and monitor client connectivity • Diagnose and resolve client connectivity problems • Monitor service use • Manage growth of public and private message store databases • Manage growth of user population and message traffic • Monitor the growth of client use • Manage recipient and server policies • Diagnose and resolve problems that involve recipient and server policies • Optimize public folder and mailbox searching • Apply a backup and restore plan • Diagnose and resolve backup and restore problems • Restore user data and System State data • Restore information stores • Configure a server for disaster recovery • Diagnose and resolve security problems that involve user keys (see below for complete outline) + KeyNotes + MeasureUP Exam

Course Description: After completing this course, you will be able to implement, administer and troubleshoot systems that incorporate Exchange Server 2000. You will also be prepared for the Microsoft Certification Elective Exam 70-224.

About this software: Exchange 2000 Server is the next generation of the Exchange Server product family. ES 2000 is the reliable, easy-to-manage platform for messaging and collaboration for people and knowledge.

Competitive Advantages: 1. Our training is media-rich, interactive and engaging. Unlike many of our competitors, we incorporate talking heads, screen shots, PowerPoint presentations, and white board simulations to give our customers an engaging learning experience rather than a boring one. 2. Our instructor, Bob King, has over 14 years of real-world experience.

Trainer Information: Bob King Bob King is the owner of King Technologies, a system integration firm that specializes in business network design. Bob has spent over 14 years as a field technician, consultant, and high-end technical trainer. Bob has consulted and taught around the world – from Alaska to Turkey and just about everywhere in between! Bob is a certified instructor for both Novell and Microsoft courses and has earned his CNE, ECNE, MCNE, MCP and MCSE certifications.

	Exchange Server 2000 System Administration: Level 1
	1.0 Overview of Exchange Server 1.1 Shared-file vs. Client-Server 1.2 Exchange 2000 Server Family 1.3 Exchange 2000 Server Features 2.0 Integration with Active Directory 2.1 AD Concepts Review 2.2 Schema 2.3 Domains	3.0 Exchange 2000 Server Architecture 3.1 Overview of Components 3.2 Communication Between Components 3.3 Message Flow in Exchange 2000 Server 4.0 Planning for Deployment 4.1 2000 Permissions

	Exchange Server 2000 System Administration: Level 2
	1.0 Installing Exchange Server 1.1 Management Tools 1.2 Delegating Control 1.3 Configuration 1.4 Installing Exchange 2000 2.0 Management Tools 2.1 Installing management tools 2.2 Overview of Management Tools 2.3 Active Directory Users & Computers	2.4 Services 2.5 Performance Utility 2.6 Event Viewer 2.7 Backup/Restore utility 2.8 Active Directory Services Interface (ADSI) 2.9 Exchange System Manager 2.10 Confirming an Installation 2.11 Troubleshooting Failed Installations

	Exchange Server 2000 System Administration: Level 3
	1.0 Supporting Exchange Clients 1.1 Outlook 2000 1.2 MAPI-based clients 1.3 Internet-based clients	2.0 Exchange Recipients 2.1 Recipients

	Exchange Server 2000 System Administration: Level 4
	1.0 Configuring an Exchange 2000 Server 1.1 Configuring for Function 1.2 Configuring for Management 1.3 Configuring for Availability 1.4 Configuring for Security	2.0 Configuring Public Folders 2.1 Overview of Public Folders 2.2 Public Folders Security 2.3 Public Folder Replication 3.0 Address List Management 3.1 Address Lists

	Exchange Server 2000 System Administration: Level 5
	1.0 Instant Messaging 1.1 Introduction to Instant Messaging 1.2 Implementing Instant Messaging 2.0 Chat Services 2.1 Overview of Chat Services 2.2 Installing Chat Services 2.3 Configuring Chat Services	3.0 Server Management 3.1 System Maintenance 3.2 Database Maintenance 4.0 Overview of Migration 4.1 Preparation 4.2 Upgrade 4.3 Clean-up

	Exchange Server 2000 System Administration: Study Guide
	Configuring Exchange Server 2000 is an intermediate to advanced book with over 500 pages for both administrators and developers who are actively using Exchange 4.0/5.0/5.5/2000 products. The authors are IT professionals that are actively implementing Exchange and Windows 2000. Each chapter communicates the essential theory and methodology required. First this book reviews the essentials of Active Directory and Security that you must understand to implement Exchange 2000. Basic methodology and the improvements in administering Exchange 2000 are covered. The Client chapter covers setting up VPNs, architecting physical local and remote access for these clients. Outlook, OWA, POP3, LDAP and LDAP clients are detailed on how you will implement them today. You'll find a great advanced section on how to create an Outlook install package and create a group policy to install it. You can depend on the Deploying Exchange 2000 chapter to help you successfully move to Exchange 2000 - whether a new install or a migration. Step by step scenarios will assist you. Next, how to protect your Exchange server from hackers, attacks, and spamming contains insight into which components of Exchange are vulnerable. Configuring Exchange Server 2000 is one of the first books to detail Conference Server, Instant Messaging and Chat. It will get you started on planning, installing, configuring, and even troubleshooting. What book would be complete with Backup/Restore, ASP, and Clustering? Well plenty of them, but not this book. The introduction of the multiple stores will require you to re-think your configuration and possibly backup strategy. Make sure you read this chapter to understand how to restore individual stores. The chapter on designing, installing, and configuring Exchange Server 2000 for ASP's contains details and tips that are first in an Exchange 2000 book. Next, Clustering Exchange 2000 is a treat. Configuring Exchange Server 2000 details step by step how to install Windows 2000 clustering and then Exchange Server 2000 clustering. Finally, the Troubleshooting chapter contains the basic steps to keep and get your Exchange Server up. Here architecture is explained in tandem with troubleshooting steps to make sure you are troubleshooting the correct components. Remember, it is just as important to know what is NOT causing the problem, as is what is.

Note: Course outlines are subject to change.