1.0 Course Overview
1.1 70-284 Test Objectives
1.2 Course Prerequisites
1.3 Lab Setup
1.4 Active Directory Concepts Review
1.5 Course layout

2.0 Exchange Server 2003 Basics
2.1 Editions
2.2 Client Access Protocols
2.3 Exchange Organization
2.4 Administrative Groups
2.5 Exchange Servers
2.6 Storage Groups
2.7 Routing Groups

3.0 Preparing to install Exchange Server 2003
3.1 Preparing the Environment for Deployment of Exchange Server 2003
3.2 Diagnostics
3.3 ForestPrep
3.4 DomainPrep

4.0 Installing Exchange Server 2003
4.1 Required Services
4.2 Running Setup
4.3 Setup /choosedc

5.0 Upgrading
5.1 Upgrading Domain
5.2 Active Directory Connector
5.3 Upgrading from Exchange Server 5.5
5.4 Migrating Wizard
5.5 Site Replication Service

1.0 Server Health
1.1 Monitoring Tools
1.2 Notification
1.3 Memory Management
1.4 Performance Monitor counters
1.5 Remove an Exchange Server

2.0 Data Storage 2.1 Data Stores
2.2 Monitoring and optimizing stores ESEUtil & ISInteg
2.3 Creating stores for special needs
2.4 Deleting Stores and Storage Groups
2.5 Moving Stores
2.6 Troubleshooting Stores
2.7 Manage and troubleshoot public folders

3.0 Transaction logs
3.1 Transaction logs Overview
3.2 Standard logging mode
3.3 Circular Logging mode
3.4 Moving Transaction Logs

4.0 Backups and Recovery
4.1 Backing up Exchange
4.2 Restoring Exchange
4.3 Mailbox maintenance
4.4 Cleanup Agent
4.5 Mailbox Recovery Center
4.6 Exmerge
4.7 Recovery Storage Group
4.8 Recovery Choices Review

5.0 Policies
5.1 Policies Overview
5.2 Server Policies
5.3 Mailbox Store Policies
5.4 Public Folder Store Policies
5.5 System Policy Issues

1.0 Front-end/Back-end configurations
1.1 Front-end Server and OWA
1.2 Back-end Server
1.3 Configuring the FE server
1.4 Communication between FE and BE
1.5 RPC over HTTP
1.6 OWA and Forms Based Authentication

2.0 Clusters and NLB overview
2.1 NLB Overview
2.2 Server Cluster Services Overview
2.3 Active/Passive vs Active/Active
2.4 Failover and Failback
2.5 Preferred Node

3.0 Exchange and Clusters
3.1 Limitations
3.2 Front End and Back End Clusters
3.3 Troubleshooting Exchange Server clusters

4.0 Virtual Servers
4.1 Virtual Servers Overview
4.2 Creating Virtual Servers
4.3 SMTP Virtual Server
4.4 POP3 Virtual Server
4.5 Monitoring Virtual Server Logging
4.6 Monitoring Queue Viewer

5.0 Routing and Routing Groups
5.1 Routing Groups
5.2 Routing Group Connectors Overview
5.3 Routing Group Connector
5.4 SMTP Connector
5.5 X.400 Connector
5.6 Foreign Connectors
5.7 Bridgehead Servers

6.0 Relays
6.1 Smart Hosts
6.2 Relaying email
6.3 Message Tracking

7.0 Troubleshooting Supporting Infrastructure
7.1 DNS and name resolution
7.2 Active Directory and Global Catalog
7.3 Network connectivity

1.0 Connectivity across firewalls
1.1 Well-Known ports
1.2 Blocking and opening ports
1.3 Limiting services
1.4 IPSec
1.5 Front End Servers and Security
1.6 Enabling SSL on Front End Servers

2.0 Permissions and Auditing
2.1 Exchange Permissions
2.2 Manage audit settings and audit logs
2.3 Enabling Security Tab

3.0 Encryption and Digital Signatures
3.1 Digital encryption certificates
3.2 Outlook and encrypted e-mail
3.3 Encryption via VPN

4.0 Detecting and responding to security threats
4.1 Viruses
4.2 UCE
4.3 Message Delivery Filtering

1.0 Recipient Objects
1.1 Exchange Recipients
1.2 Creating, Deleting and Modifying users
1.3 Creating, Deleting and Modifying contacts
1.4 Recipient Policies
1.5 Recipient Update Service

2.0 Groups
2.1 Security groups
2.2 Distribution groups
2.3 Using groups with foreign systems
2.4 Groups and the Global Catalog

3.0 Address lists
3.1 Global Address Lists
3.2 Custom address lists